Support
Contact
Email: contact@stickyrice.kr
We accept enquiries in English and Korean, and reply within three business days.
Deleting your data
You can delete your data from inside the app. There is no account login, so deletion is per device.
| What you want | Where |
|---|---|
| Erase conversations only | Settings → Delete conversations |
| Erase everything on this device | Settings → Delete this device’s data |
| Withdraw consent | Settings → AI and data processing → Withdraw consent |
Withdrawing consent stops new chats and calls immediately. It does not delete data you have already stored — use the deletion paths above for that.
If you cannot open the app, write to the address above.
In a crisis
If you are in danger right now, please reach a person rather than the app.
- United States: 988 (Suicide & Crisis Lifeline), emergencies 911
- Korea: 109 (suicide prevention line), emergencies 119
Hain is an AI and cannot contact anyone on your behalf. See the Safety Protocol for details.
Operator
Sticky Rice — Korean business registration 456-40-01436 — contact@stickyrice.kr